Important for the non-EU residents:
Import fees may be charged separately, please keep that in mind when you'll make an order. ── .✦
Shipping
I will take from 1-3 business days to prep and ship your order. In case you are placing your order on a Friday, the package will be shipped on Monday-Tuesday (post offices are closed on weekends where I live).
Delivering time 🚛📦
- Europe ➡️ 6-7 business days.
- North America ➡️ 14-17 business days.
- Some countries of Africa, Asia, Central/South America ➡️ 15-20 business days.
- Oceania ➡️ 14-17 business days.
(I may not ship everywhere!)
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Frequently Asked Questions
1. I haven't received my package yet, when will it ship out?
Just sit tight -- if the item is a preorder it can take quite awhile for it to reach me. As soon as they arrive, I ship them out ASAP. You can check my Twitter/Bsky on the status of current shipments regarding preorders.
2. The tracking servicce says my item was delivered but I never got my package.
The first step is to contact your local post office. Once the item is shipped from my end, there is little I can do. In the case of Poste Italiane not following through, please contact me via e-mail and we can proceed from there. I issue refunds/replacements on a case-by-case basis.
That being said, please, please, PLEASE double and triple check your addresses so that I can accurately send it to your location. I am not responsible for an inaccurate or incorrectly formatted address provided by the customer (however I will do my best to reach out if something is unclear. ).
3. The item I received was defective, what do I do now?
I understand that this happens and it is out of my control. However, I offer replacements as long as you can provide evidence of said defect (images, videos, etc). Just simply email me at [email protected] and I will get to you as soon as I can!
4. Do you offer returns?
At this time I do not offer returns. I can offer a refund provided that I have not already shipped the item to you.
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REGARDING 18+ PRODUCTS:
BUYER MUST BE 18 OR OLDER OR AGE OF MAJORITY IN THE RESPECTIVE REGION/COUNTRY OF PURCHASE.
BY PURCHASING THIS PRODUCT THE BUYER CERTIFIES THAT THEY MEET THIS CRITERION.